At Ritcho International, we are committed to delivering your orders quickly and safely. Please review our shipping policy below:

1. Processing Time

Orders are processed within [10 business days] after payment confirmation.

Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods & Delivery Time

Standard Shipping: [7–10 business days]

Express Shipping: [3–5 business days]

International Shipping: [ 7–20 business days]

3. Shipping Costs

Shipping costs are calculated at checkout based on weight, destination, and selected shipping method.

4. Order Tracking

Once shipped, you will receive a confirmation email with tracking details.

You can track your order using the provided tracking number.

5. Delays & Issues

Ritcho International is not responsible for delays caused by courier services, customs, or unforeseen events.

If your order is delayed or lost, please contact us at [info@ritchointl.com].

Return & Refund Policy

We want you to be 100% satisfied with your purchase. If for any reason you are not happy, please review our return and refund policy:
1. Eligibility for Returns

Items must be returned within [25 days] of delivery.

Products must be unused, in original packaging, and in the same condition as received.

Certain items (such as perishable goods, custom-made products, or intimate items) are not eligible for return.

2. Return Process

To initiate a return, contact us at info@ritchointl with your order number and reason for return.

Once approved, we will provide instructions for shipping the product back to us.

Customers are responsible for return shipping costs unless the item is defective or incorrect.

3. Refunds

Once your return is received and inspected, we will notify you of the refund approval.

Approved refunds will be processed to your original payment method within [30 business days].

Shipping fees are non-refundable.

4. Exchanges

If you wish to exchange an item, please return the original product first. Once approved, you may place a new order for the replacement item.

5. Damaged or Incorrect Items

If you receive a defective or wrong item, please contact us within [25] of delivery with photos. We will arrange a replacement or full refund at no extra cost